1. Appointments & Walk-ins
• Appointments are highly recommended to ensure availability.
• Walk-ins are welcome based on technician availability.
2. Late Arrivals
• Clients arriving more than 15 minutes late without given any notice to the nail salon will consider a No-show or will be treated as a walk-in
3. Cancellations & No-Shows
• Please give at least 24 hours’ notice for cancellations or rescheduling.
• No-shows or same-day cancellations may be charged a fee of $50 of the service total or may require a deposit for future bookings.
4. Payments
• We accept cash, debit/credit cards,...
• Gratuity is not included in service prices and is appreciated.
5. Refunds & Redos
• We do not offer refunds on services.
• If you are not satisfied, please let us know within 3 days for a free fix of the original service.
• No fixes after 3 days or if done by another technician/salon.
7. Health & Safety
• We reserve the right to refuse service to anyone with nail fungus, open wounds, or other contagious conditions.
• All tools are sanitized and disinfected according to the city regulations.
8. Personal Belongings
• We are not responsible for lost or damaged personal items. Please keep valuables with you.
9. Nail Art & Pricing
• Custom nail art must be requested in advance and may require additional time and cost.
• Prices are subject to change based on design complexity or condition of nails.
10. Respectful Environment
• Please keep phone calls brief and speak at a respectful volume.
• We have a zero-tolerance policy for rudeness, harassment, or inappropriate behavior.
Thank you for respecting our policies. We look forward to pampering you!